Property Support has partnered with industry-leading MDM cloud solutions to bring you the most comprehensive service offering available.

Our years of experience with MDM in the enterprise environment saves you time and money during the setup and implementation, giving smaller organizations the resources available to enterprise businesses, and larger companies the resources and cost savings they need to complete a project in time.

Our MDM Implementation will take you through the setup of an MDM environment to ensure each everything is configured and aligned with your organizations’ goals. We will take best practices in both MDM and end-user support to accomplish your goals while providing end users a seamless support experience.

We will perform a analysis, create a design and layout, provide a project plan with timelines, align support resources with DEP vendor as needed, setup and configure policies and compliance for MDM, MAM and MCM, coordinate support for assimilation services setup, EMM setup and best practices, provide training and documentation, and test devices in your environment.

We offer 24/7/365 access for end-user support of your MDM services on your wireless devices, as well as administrative support for the environment.

Through ticket submission, email and call center, our Help Desk delivers an unparalleled user experience. Our expert technicians make sure they care about your employee’s or clients as much as you do. Calls are answered in the first minute and 75% of tickets are resolved without any escalated involvement.

Stop settling for ordinary, unresponsive IT Support. Your business deserves a dependable IT Company that puts your needs first.

Through ticket submission, email and call center, our Help Desk delivers an unparalleled user experience. Our expert technicians make sure they care about your employee’s or clients as much as you do. Calls are answered in the first minute and 75% of tickets are resolved without any escalated involvement.

Why Managed IT Services?

Our proactive approach to IT will guarantee that your network is running smoothly. Reduce cost while gaining access to a team of trained engineers who do everything to ensure your business is protected and efficient. Don’t wait until your technology fails before you address potential issues. We operate exactly how an internal IT department would operate except you receive all the benefits without having to manage it on your own. That way, you can focus on growing and impacting your business in ways only you can!

Property Support actively maintains and monitors your network and devices. Adding new Employees to your team? Great! Moving? No problem. From setting up new devices for new employees all the way to preparing your technology for a move, We’ve got you covered.

Protect your business by implementing a business continuity strategy that puts the necessary plan and technology in place to reduce downtime in the event a disaster strikes.  Are your servers backed up?  Is all your data stored on-site?  Could your business weather a major equipment failure caused by a hard drive crash, flood, lightning strike, or even theft?   Does all that equate to the loss of revenue and productivity?

Our team of experts create a detailed and appropriate strategy as well as conduct a risk assessment so that your employees can be working as soon as possible in the event of a disaster.

DISASTER RECOVERY

As an integral part of business continuity plan development, creating an IT disaster recovery plan is essential to keep businesses running as they increasingly rely on IT infrastructure (networks, servers, systems, databases, devices, connectivity, power, etc.) to collect, process and store mission-critical data.

A disaster recovery plan is designed to restore IT operations at an alternate site after a major system disruption with long-term effects. After successfully transferring systems, the goal is to restore, recover, test affected systems and put them back in operation.

Your IT infrastructure is, in most cases, the lifeblood of your organization. When websites are down or patient data is unavailable due to hacking, natural disasters, hardware failure or human error, businesses cannot survive.

According to FEMA, a recovery strategy should be developed for each component:

• Physical environment in which data/servers are stored – data centers equipped with climate control, fire suppression systems, alarm systems, authorization and access security, etc.
• Hardware – Networks, servers, devices and peripherals.
• Connectivity – Fiber, cable, wireless, etc.
• Software applications – Email, data exchange, project management, electronic healthcare record systems, etc.
• Data and restoration

Identify the critical software applications and data, as well as the hardware required to run them. Additionally, determining your company’s custom recovery point and time objectives can prepare you for recovery success by creating guidelines around when data must be recovered.

Property Supports’ Cloud-Based PBX systems give you the powerful business phone system features that used to be too expensive for businesses. With complete technical support and customizable packages, we make sure your phone system meets your needs for business communications. Key features like auto-attendants, dial-by-name directory, hunt groups, ring groups, call routing, IVR, and advanced voicemail give your corporate communications a big business image without the big price tag.

*$7.99/user per month does not include phone, monthly or call usage, service fees, taxes and government fees. 
*$12.99/user per month does not include phone, monthly or call usage, service fees, taxes and government fees.

*Digium phones are available for purchase or for rent at a low monthly rate so you can have a completely OpEx
the cost model for your phone system. Click here for pricing.

Each seat includes 1 DID. Additional DID’s are available for $5/month. Toll Free DID minutes are billed at 3 cents per minute.

Companies have discovered that with its inherent flexibility and scalability, cloud technology makes it possible to power the applications, file-sharing, and mobility requirements essential to running a modern workplace. Property Support cloud services allow organizations to move their workloads to a secure cloud environment where they can easily scale as their business grows, paying only for what they need, when they need it.